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What should you do when your Sacramento home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your loved ones – against the various risks you could experience, like break-ins, fire, and flooding. Although your home may be ready, that doesn’t necessarily mean you are. Do you know what to do if your Sacramento home alarm system goes off? The blasting of an alarm can be shocking, disorienting, and might cause panic. Your best bet is to stay calm and follow these easy suggestions.

Actions to Take When Your Home Alarm System In Sacramento Goes Off

It’s a situation no resident wants to face, but it’s also why you put in a home alarm system in the first place. You’re awakened in the middle of the night with the distinct blasting of an alarm after a home security component has been tripped. Now what should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your pulse is pounding. But keeping a cool head is the most effective way to assess what’s going on. Avoid the urge of trying to handle the emergency on your own instead let your monitoring professionals and first responders do their job.
  2. Attend to your family members. Your primary concern should be your family and leading them to safety. In the case of a intrusion, this might mean going to an appointed secure area as far away from points of entry as possible. There’s a good chance that your alarm immediately deterred the intruder, but it’s always smarter to be safe than sorry. If there’s smoke or a fire, you need to vacate your residence immediately.
  3. Grab your smartphone. These days, almost all people have their smartphones at all times, but you might fail to take it during an urgent situation. Try to remember it. You’ll be able to keep in contact with your monitoring experts and get updates through your home security app.

Connect With Your 24/7 Monitoring Team

Any time your home alarm system in Sacramento goes off, your 24/7 monitoring specialists will spring to action. Their first step is to validate your alarm, and that involves reaching out to you. The procedure they adhere to is based on the type of emergency. For example, when a medical emergency is initiated, one effort will be made to reach you before assistance is sent out. If you have a burglary alarm - the most common sort of event - a monitoring agent will adhere to these procedures to contact you:

  • An attempt will be made to reach you via the central command panel. You will usually be required to supply a passcode.
  • If that attempt is not successful, a call is attempted to your principal contact number.
  • A second number or your first contact person is called next.
  • If there is still no answer, local police are dispatched.
  • Your monitoring specialists will try to reach you again once emergency personnel are contacted.

If you're not in a position to converse with monitoring agents, don't worry. Support will still be dispatched even if you're not able to confirm the emergency.

Be prepared for any emergency with a Vivint home alarm system in Sacramento

Be prepared for any crisis with a modern home alarm system in Sacramento from Vivint. Dial (916) 914-8674 to start designing your property’s protection today.